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Supporting Our Customers
Refund, rebooking and expanded reimbursement options remain available for customers affected by the global IT outage.
Things to Know
It's easy to review your loyalty benefits, commonly referenced policies and ways to prepare for upcoming travel.
SkyMiles
Manage your loyalty program account.
Children & Infant Travel
Learn how to travel with children and infants and about unaccompanied minors.
Pet Travel
Review requirements for traveling with your pet.
Travel Planning FAQs
View our list of our most commonly asked travel planning questions.
If you purchased a ticket from a third-party travel site or agency and need to make a change or cancellation, refer directly to your third-party travel site or travel agent for servicing/assistance needs.
If you purchased a Delta Vacations package, please visit delta.com/vacations.
You may contact Reservation Sales 24 hours/day, 7 days/week.
If you purchased a ticket from a third-party travel agency and you end up needing to make a change or cancellation, please refer directly to your travel agent for servicing/assistance.
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|
Contact
|
Information
|
|---|---|---|
General Sales & Services
|
800-221-1212
800-323-2323 for SkyMiles Members 800-325-1999 for Flight Information |
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International Sales & Service
|
800-241-4141
|
24 hours/day, 7 days/week
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Refund Status
|
800-847-0578
|
8am - 7pm ET
Mon-Fri (Closed: Sat-Sun, U.S. holidays) |
Baggage
|
800-325-8224
|
6:00 am - 12:00 am ET, 7 days/week
|
Comment & Complaint
For comments or complaints after you have traveled |
Delta Air Lines, Inc.
Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Group Travel
|
For groups of 10 or more
|
|
Accessible Travel Services
|
24 hours/day, 7 days/week
|
|
Hearing & Speech Impaired
|
Representatives available
6am - 11pm ET |
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Delta Vacations
|
800-800-1504
|
Phone hours of operation: 6a-8p CT
Messaging hours of operation: 6a-11p CT
|
Delta Gift Cards
|
800-225-1366 for airfare reservations
800-800-1504 for Delta Vacations packages including airfare Other inquires: deltagiftcards@delta.com |
24 hours/day, 7 days/week
|
Hotels
For Hotels reserved via travelextras-delta.com |
866-202-1813
Manage Your Hotel Reservation |
24 hours/day, 7 days/week
|
Rental Cars
For Rental Cars reserved via travelextras-delta.com |
Manage Your Rental Car Reservation Alamo 844-357-5138 Dollar 800-654-4173 Enterprise 855-266-9565 Hertz 800-654-4173 National 877-222-9058 Thrifty 800-654-4173 |
24 hours/day, 7 days/week
|
Reservation Assistance by Language
We offer reservation assistance in Spanish and Chinese.
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CONTACT
|
|---|---|
Spanish (En Español)
|
800-511-9629
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Japanese/Chinese (日本語/國語)
|
800-327-2850
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Delta Charter Flights
Delta Charter Flights offers quotes for charter services up to one year in advance. To schedule and plan your flight, we must receive your charter request at least 31 days in advance. Aircraft availability is limited, so requests at least 90 days in advance are preferred.
To request a charter, send an e-mail to: charter@delta.com.
You can reach us with these reservations phone numbers when you're calling from Africa.
|
|
CITY
|
PHONE NUMBER
|
|---|---|---|
Burkina Faso
|
Ouagadougou*
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226-30-6365
|
Cameroon
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Douala*
|
237-342-15-55
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Yaoundé*
|
237-342-15-55
|
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Côte d'Ivoire
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Abidjan*
|
225-20202424
|
Egypt
|
Cairo
|
2-2736-2030
2-2736-2039 |
Ghana
|
Accra
Kumasi |
233-(0)30-221-3111
233-(0)32-203-1121 |
Kenya
|
Nairobi
|
254 20 4445500
254 20 4445504 254 20 2597800 |
Liberia
|
Monrovia
|
231-(0)6-782-226
|
Mali
|
Bamako*
|
223-222-22-12
223-222-61-09 |
Mauritania
|
Nouakchott*
|
222-25-18-02
|
Morocco
|
All Cities
|
002-11-0011 for Operator, then 800-221-1212
|
Namibia
|
Windhoek
|
482-4582
|
Nigeria
|
Lagos
|
01 279 9001
01 279 9000 081 0 580 6366 090 8 677 2849 070 1 099 9897 080 5 116 2067 |
Senegal
|
Dakar*
|
221-33-849-6955
|
South Africa
|
All Cities
|
0027 (0) 11 408 8200 (Office)
0027 (0) 86 001 8040 (Office) 0027 (0) 11 388 2584 (Fax) |
Togo
|
Lome*
|
228-216-910
|
*Calls handled by SkyTeam® partner.
Post-travel Feedback / Customer Care
|
|
Postal Address
|
Phone Number
|
|---|---|---|
Mozambique
|
Travel Fast Ltd Rua Beijo da Mulata, nr 98 R/C Bairro da Sommerchield II Maputo Mozambique |
+258 21 088 893 Opening Hours Monday-Friday 9:00 AM to 5:00 PM Saturday 9:00AM to 12:00 PM |
Uganda
|
Delta Customer Care PSL Building Plot 28/34 UMA Show Grounds Uganda |
256 414 288935 Hours Mon-Fri: 8:30am–5:00pm Sat: 9:00am–1:00pm |
You can reach us with these reservations phone numbers when you're calling from Asia.
|
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CITY
|
PHONE NUMBER
|
|---|---|---|
China
|
Within Mainland China
|
400-120-2364
Assistance available in English 24hrs a day, 7 days a week Assistance available in Mandarin: 8am-7pm Monday-Sunday
Assistance available in Cantonese:
8am-7pm Monday-Sunday
|
Hong Kong
|
800-965-716
Assistance available in English 24hrs a day, 7 days a week Assistance available in Mandarin: 8am-7pm Monday-Sunday Assistance available in Cantonese:
8am-7pm Monday-Sunday
|
|
India
|
Toll-free
|
1 800 123-6645
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Japan
|
Within Japan (Navi-Dial)
|
0570-077733
Assistance available in Japanese: Mon – Fri 9am – 6pm Assistance available in English 24hrs a day, 7 days a week |
IP, PHS, Overseas
|
050-3850-8388
|
|
Pakistan
|
Air Transport Activities (Pvt) Ltd.
23-27 Avari Plaza, Shahrah-e-Faisal Karachi, Pakistan. |
+92 21 35676567 /35676570 / 35676882 Mon-Fri: 9am-5:30pm Sat: 9am-1pm Sun: Closed |
Air Transport Activities (Pvt) Ltd.
Avari Lahore, 87 Shahrah-e-Quaid-e-Azam, Lahore, Pakistan. |
+92 42 36308409 / 36309044 Mon-Fri: 9am-5:30pm Sat: 9am-1pm Sun: Closed |
|
Air Transport Activities (Pvt) Ltd.
Avari Express Park Lane Luxury Apartments Islamabad Expressway Near Faizabad Rawalpindi. |
+92 51 2827209 / 2273173 Mon-Fri: 9am-5:30pm Sat: 9am-1pm Sun: Closed |
|
Philippines
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Manila
|
+63 2 8841 0101
|
Singapore
|
Singapore
|
65-6336-3371
Assistance available 24hrs/day, 7 days/week |
South Korea
|
Seoul
|
+82-2-317-5535
Assistance available in Korean: Mon-Fri: 9am-6pm(KOR Time) Assistance available in English 24hrs/day, 7 days/week |
Sri Lanka
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Colombo
|
Colombo City: +94-11-2680398
8:30am-5pm M-F, 9am-1pm Sat Closed Sun |
Taiwan
|
Within Taiwan
|
00806651982 calling within Taiwan – General reservation.
00806651981 calling within Taiwan – Medallion Operating hours will be 8am-7pm Monday-Sunday Assistance available in English 24hrs a day, 7 days a week Assistance available in Mandarin: 8am-7pm Monday-Sunday |
Thailand
|
Bangkok
|
+662 2535169
Assistance available in Thai and English 8am – 5pm, Mon-Fri |
Vietnam
|
Hanoi
Ho Chi Minh City |
84-4-7306-6368
84-8-7306-6888 |
Post-travel Feedback / Customer Care
|
|
Postal Address
|
Phone Number
|
|---|---|---|
China Japan Korea Hong Kong Singapore Taiwan |
Delta Air Lines Inc Pacific Customer Care Singapore Post Centre P O Box 1088 Singapore 914037 |
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India
|
Delta Air Lines C & B Square, Unitno.402, 4Th Floor, Sangam Complex Andheri Kurla Road, Andheri East, Mumbai 400 059 |
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Philippines
|
Delta Air Lines, Inc. 9/F, Athenaeum Building 160 LP. Leviste Street Salcedo Village, Makati City 1227 Philippines |
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Thailand
|
Sky Alliance (Thailand) Co., Ltd. 92/38a Sathorn Thani 2 Building, 15th Floor North Sathorn Road Silom, Bangrak Bangkok 10500 Thailand |
You can reach us with these reservations phone numbers when you're calling from the Caribbean, Bahamas & Bermuda.
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CITY
|
PHONE NUMBER
|
|---|---|---|
Antigua
|
All Cities
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800-221-1212
|
Aruba
|
All Cities
|
800-1555
|
Bahamas
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All Cities
|
800-221-1212
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Barbados
|
All Cities
|
800-221-1212
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Bermuda
|
All Cities
|
800-221-1212
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Bonaire and Curacao
|
All Cities
|
800-221-1212
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Cayman Islands
|
All Cities
|
800-221-1212
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Dominican Republic
|
All Cities
|
809-200-9191
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Grenada
|
All Cities
|
800-221-1212
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Haiti
|
All Cities
|
509-28-16-16-66
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Jamaica
|
All Cities
|
800-221-1212
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Puerto Rico
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All Cities
|
800-221-1212
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St. Kitts
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All Cities
|
800-221-1212
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St. Lucia
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All Cities
|
800-221-1212
|
St. Maarten
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Dutch Side
|
546-7616 or
001-800-872-2881 for operator, then 800-221-1212 |
French Side
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0800-225-630
|
|
Trinidad and Tobago
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All Cities
|
800-221-1212
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Turks and Caicos
|
All Cities
|
01-800-221-1212
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Virgin Islands
|
All Cities
|
800-221-1212
|
Post-travel Feedback / Customer Care
|
|
Postal Address
|
|---|---|
Bahamas Bermuda Dominican Republic Grand Cayman Grenada Guyana Jamaica St. Lucia Turks & Caicos |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
You can reach us with these reservations phone numbers when you're calling from Europe.
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CITY
|
PHONE NUMBER
|
|---|---|---|
Austria
|
Vienna
|
+43 (0)1 360 277 3461
|
Belgium
|
Brussels
|
+32 (0)2 620 0183
|
Bosnia-Herzegovina
|
All Cities
|
+ 385 1 7776 120
|
Croatia
|
Zagreb
|
+ 385 1 7776 120
|
Czech Republic
|
Prague
|
+420 2 2543 9798
|
Denmark
|
Copenhagen
|
+45 823 32 721
|
Finland
|
Helsinki
|
+358 (0) 981- 710406
|
France
|
All Cities
|
+33 (0) 9 69 39 17 79*
|
Germany
|
All Cities
|
+49 (0)6 929 993 771
|
Greece
|
All Cities
|
+30 211180 9475
|
Hungary
|
Budapest
|
+3614292246
|
Iceland
|
All Cities
|
800 9359
|
Ireland
|
All Cities
|
+353 16590298
|
Italy
|
All Cities
|
+39 02 3859 1451
|
Macedonia
|
+381 11 43 00 372
|
|
Montenegro
|
+385 1 777 6173
|
|
Netherlands
|
Amsterdam
|
+31 (0)20 721 9128
|
Norway
|
Oslo
|
+47-220-017-01
|
Poland
|
Warsaw
|
+48(0)225123948
|
Portugal
|
Lisbon
|
+351-21318-0062
|
Romania
|
+40(0)216550738
|
|
Russian Federation
|
Moscow
|
495-937-9090
8-800-700-0990 |
Serbia
|
+381 11 43 00 379
|
|
Slovak Republic
|
International
|
+421 (0)2 5011 2144
|
Slovenia
|
All Cities
|
+386 1 888 86 91
|
Spain
|
All Cities
|
+34 913 75 41 46
|
Sweden
|
Stockholm
|
+46 8 519 92 216
|
Switzerland
|
All Cities
|
+41 848 000 872
|
Türkiye
|
All Cities
|
+90-(0)212-310-19-99
|
Ukraine
|
Kyiv
|
+38-044-287-35-95 and
+38-044-490-6502 |
United Kingdom
|
All Cities
|
+44 (0)207 660 0767
|
*National standard rates apply from a landline. Rates from mobile networks may vary.
Post-travel Feedback / Customer Care
|
|
Postal Address
|
Online Feedback
|
|---|---|---|
Albania Andorra Bulgaria Estonia Faroe Island Finland Guernsey Iceland Isle of Man Jersey Latvia Liechtenstein Lithuania Luxembourg Malta Norway Portugal San Marino |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Armenia Azerbaijan Belarus Georgia Kazakhstan Kyrgyzstan Russia Tajikistan Turkmenistan Uzbekistan |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us Disability Assistance Phone 1-404-209-3434 |
Austria
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Belgium
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Croatia
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us
|
Cyprus Greece |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Czech Republic Slovakia |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us
|
Denmark
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Germany
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
France Monaco |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Hungary
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Ireland
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Italy
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
The Netherlands
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Norway
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us
|
Poland
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us
|
Romania Moldavia |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us
|
Russia
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us Disability Assistance: Phone: 1-404-209-3434 |
Spain
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Sweden
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Switzerland
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Slovenia
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us
|
Türkiye
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
United Kingdom
|
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
Please complete our Comment & Complaint form to share your travel experience with us
|
*Within France, rate of 0,35 €/min will apply.
You can reach us with these reservations phone numbers when you're calling from Mexico and Central America.
|
|
CITY
|
PHONE NUMBER
|
|---|---|---|
Belize
|
Belize City
|
225-2010
|
All Other Cities
|
0800-225-2010
|
|
Costa Rica
|
All Cities
|
0800-016-2002
|
El Salvador
|
San Salvador
|
2-275-9292
|
Guatemala
|
Guatemala City
|
(502) 2458-0655
|
All Other Cities
|
1-800-300-0005
|
|
Honduras
|
San Pedro Sula
Tegucigalpa |
2550-1616
2234-9432 |
All Other Cities
|
800-2791-9326
|
|
Mexico
|
All Cities
|
01-800-266-0046
|
Nicaragua
|
Managua
|
2254-8130
|
All Other Cities
|
001-800-226-0225
|
|
Panama
|
Panama City
|
214-8118
|
All Other Cities
|
001-800-507-2884
|
|
Panama
|
Panama City
|
214-8118
|
All Other Cities
|
00800-560-0041
|
Post-travel Feedback / Customer Care
|
|
Postal Address
|
Phone Number
|
|---|---|---|
Argentina Bolivia Chile Colombia Costa Rica Ecuador Guatemala Honduras Mexico Nicaragua Panama Peru Uruguay Paraguay Venezuela |
Mailing Address only: Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
|
Brazil
|
Delta Air Lines, Inc Caixa Postal 226 Rio de Janeiro - RJ CEP.: 20010-974 Brazil |
This number only works when dialing from Brazil. SAC (Serviço de atendimento ao cliente) 0800-056-2599 |
You can reach us with these reservations phone numbers when you're calling from the Middle East.
|
|
CITY
|
PHONE NUMBER
|
|---|---|---|
Bahrain
|
Manama
|
973-17-225-650
|
Israel
|
Tel Aviv
|
Sunday through Thursday from 9:00 to 17:00 at +972-3-513-8000.
|
Jordan
|
Amman
|
011-962-6-5810400
|
Kuwait
|
Kuwait
|
965-2-225-7925
|
Palestine
|
Ramallah
|
+972-2-298-3130
|
Qatar
|
Doha
|
+974-3330-5440
|
Saudi Arabia
|
Dhahran
|
+966-13-8823537
|
Jeddah
|
+966-12-6552885
|
|
United Arab Emirates
|
Abu Dhabi
|
9712-671-3033
|
Dubai
|
9714-397-0118
|
You can reach us with these reservations phone numbers when you're calling from the Pacific region.
|
|
CITY
|
PHONE NUMBER
|
|---|---|---|
Australia
|
Sydney (Toll-free)
|
1800-144917
|
New Zealand
|
Auckland
|
+64 9 888 6460
|
Post-travel Feedback / Customer Care
|
|
ONLINE FEEDBACK
|
|---|---|
Australia New Zealand |
You can reach us with these reservations phone numbers when you're calling from South America.
|
|
CITY
|
PHONE NUMBER
|
|---|---|---|
Argentina
|
All Cities
|
0800-666-0133
|
Brazil
|
All Cities
|
0800 056 2599 - SAC
0800 729 1728 - TTY |
Chile
|
All Cities
|
800-20-20-20
|
All Cities
|
(56) 44 208 0746 (cell phones)
|
|
Colombia
|
All Cities
|
01-800-956-1035
|
Ecuador
|
All Cities
|
1-800-10-10-60
|
Guyana
|
All Cities
|
1-80-086-234-56
|
Peru
|
Lima
|
211-9-211
Toll Free: 0800-50861 |
All Other Cities
|
0800-43210
|
|
Uruguay
|
All Cities
|
004-056-33
|
Venezuela
|
Caracas
|
958-1000
|
All Other Cities
|
0-800-100-3453
|
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